Cerrar Reseñas y detalles del producto
Close es un software de CRM todo en uno que permite a los usuarios administrar las relaciones con clientes y clientes potenciales. La plataforma ofrece funciones de automatización de ventas que pueden respaldar los esfuerzos de generación de clientes potenciales y los procesos de ventas internos. Close también facilita la comunicación y el fomento de clientes potenciales. Al proporcionar a los usuarios una herramienta centralizada para la generación de prospectos, los usuarios pueden definir un canal de ventas optimizado que puede organizar fácilmente su equipo y flujos de trabajo.
| Capacidades |
|
|---|---|
| Segmento |
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| Despliegue | Nube/SaaS/basado en web, Mac de escritorio, Windows de escritorio, Android móvil, iPad móvil, iPhone móvil |
| Soporte | 24 horas al día, 7 días a la semana (representante en vivo), chat, correo electrónico/servicio de ayuda, preguntas frecuentes/foro, base de conocimientos, soporte telefónico |
| Cursos | Documentación |
| Idiomas | Inglés |
Cerrar Pros y contras
- Excelente soporte para el equipo de ventas.
- Prueba gratuita disponible para principiantes
- Seguimiento de ventas conveniente y fácil de usar
- SMS, video, llamadas y otros canales en el mismo lugar
- Resumen de contexto completo en cada trato
- No tan conocido como algunas alternativas
- Menos integraciones que algunos competidores
- Ease of use, especially for sales reps - Smart views enable quick and easy mini-reports - Bulk editing of lead (company/account) records is extremely fast
- Out-of-the-box reporting, while easy-to-use, offers far too few options for companies that are scaling quickly - User roles and permissions, although continually evolving, are far too simplistic and do not address many key security concerns - Something as fundamental as lead ownership is not something that exists natively but rather must be added as a custom field, creating the need for custom-developed solutions (in-house and third-party) to make up for the lack of native functionality
Our company switched to Close.io from an industry-leading established CRM due to problems with integrating it into our existing work processes and systems. Clearly, the biggest benefit that we have seen since implementing Close.io has been an increased rate at which sales reps are working through their case loads and closing deals. On the other hand, the inherent system limitations within Close.io, due to its simplicity, have caused a considerable number of headaches for the marketing/sales operations team. Not the least of which, there is no automation to speak of natively within Close.io, so we have had to rely on a number of third-party tools as well as our own developers in order to keep the amount of manual data maintenance work at roughly the same level as before we switched to Close.io