Constant Contact Reseñas y detalles del producto

I love how easy it is to create and send out emails! The choices for customization help me make my emails feel true to my brand. We also use the analytics quite extensitvely, especially the hot spots!

I wish there was the ability to directly edit HTML to get a little more customization, but the prebuilt block editor is still great!

Constant Contact allows me to manage my email campaigns to keep my clients in the loop about our ongoing promotions & events.

constant contacts is a great tool to streamline your businesses email newsletter

the support team could be a bit more knowledgeable about specific offerings

streamlining email newsletter and being consistent with how you reach your contacts

The available customer service and client assistance.

A little challenging to navigate when improvements/upgrades are made.

n.a

I like how easy is it to keep clients up to date with what our organization is doing.

Some limitations on space can be difficult to work around.

It's turning out to be a great way to help specific fundraising.

I like the direct professional contact style of the company. Always direct in solving any issue that arises.

Sometimes, I would like a more ' hands-on' effect, though I understand that most of the tools available are there for our own advantages to further our business. Constant contact has never failed to solve an issue or assist in the betterment of my business concerns.

Most of the issues have revolved around building the website (details) and blog site. Some around getting the email contacts forward moving. The benefits are that I have a great website, blog, and will continue to utilize the plethora of tools and technical persons available to me and my business. I know if I use what is available, my business will grow

There is no limit to the quantity of emails sent out and fair pricing.

I wish it were more integrating with Canva; current integration is limited.

Newsletters & keeping current clients engaged.

I like it's ease of use and the ability to create different kinds of campgaigns. I am able to make flyers, send attachments of written and video/audio components and it is really easy to make sure everyone is connected with the same information.

Sometimes the site is unavailable and it makes it hard to get my messages out when that happens, but I'm guessing the administrator gets the notifications and those don't always trickle down to the users.

I am able to keep my entire team in the loop and ensure transparency. It's so helpful to be able to create one thing and share it globally with different groups, depending on the campaign. It has been able to save me time in my work.

I like the ease of use and the user experience.

I'm not too fond of the template options.

We are getting in front of more of our sphere regularly.

The staff at Constant Contact are always courteous and helpful. The upside of their courtesy and helpfulness is that they're professional and knowledgeable as well.

The only downside to using Constant Contact is my own ignorance about how to use Constant Contact; however, Constant Contact's employees encourage me to step out of my comfort zone and learn more about how to conduct my business.

I've learned to protect my computer from hackers with Constant Contact's help as well as focus on my business needs. Constant Contact's staff are invariably helpful and courteous as well as knowledgeable about their work.

I like the high quality of product AND the awesome customer service that come with a simplistic platform that small businesses who are not highly technically inclined can easily understand and use.

I really can't think of any downsides to Constant Contact.

The benefits are giving a simplistic platform to my small business clients who don't have the time or desire to learn CRMs.

I've been using Constant Contact for years as my primary e-blast software. It is easy to use and provides excellent information on customer engagement. There is nothing even close for the money.

Modern security software sometimes cause issues with reporting the clicks on the embedded links giving fales data.

Constant Contact gives us actionable demographic info on customer engagement and interest from the e-blasts

They are always available when we have questions or support!

The long wait time when calling in. But that's to be expected when you have a high call volume.

We are adding new users to our network.

I like the fact that I can call someone to help me when using Constant Contact. It's better than a virtual assistant!

I like everything about Constant Contact.

I create press releases and always get excellent results from the media. Before, I could only send to 50 contacts at a time. Now I have a place to store all my important contacts and send a press release to a large group of journlists with the push of a button.

I am a graphic artist with my own company. As such, I need to deal with tech and customer support of all kinds—from Software to Vendor services. In other words, I am my own “IT department” and other things. The two best assets that go together, in my view is, A. Accessibility; real people respond every time, and B. There does not seem to be any gaps in understanding the issues, as one may experience dealing with a lot of off-shored support. If there are rare occasions where my issue can’t be “fixed” then and there, the CSR is more than willing to look for workarounds.

The automatic “Bot” that answers for the system making you jump thru certain mandated hoops to get to the right department. I understand why it’s there, but it’s a necessary, minor irritant, I think.

One example is how to create emails that are not as “spammy,” — there are some technical things that can be done directly in email creation to further the content, as well as steps to be done on the actual client’s (not CC) own site. I had to call for that recently.

great customer service, easy to use website and campaign management

I have not come across any at this time.

Campaign management, event generation and managing clients

They understand our needs and stay with us until we have it down!

There is nothing I dislike about Constant Contact

The technical aspects of putting together a newsletter

My PR firm has been with ConstantContact for 18 years and have seen them expand to offer an exceptional range of services. The support team is great - very courteous and knowledgeable.

Sometimes I think there are too many changes and it is hard to keep up, but the market does demand this as technology - and users - become more sophisticated.

Right now, I am working with ConstantContact to create a new website. It's almost finished and I couldn't be happier with the design, the very savvy and helpful designer and the ease of use.

Help support is very knowledgeable and patient. Also very professional.

I have no negative input. I was delighted with the service.

I learned a lot about how Constant Contact can help with my blog and my business going forward. The representative, Braden, was very informative.

The easy to use platform, but robust at the same time.

The constant changes leads to outdated help files quite frequently.

Being able to connect with my organization's members. Event marketing, newsletters, and communication.

I appreciate the ease of service, the excellent customer support, and the commitment to continuously improve their services.

As a long-time subscriber, I wish new templates were available specifically for my use as a private high school. The education templates are for elementary schools.

None. We just surveyed our families (using Constant Contact), and our email communication received high ratings. It's so much easier and cost-effective to send email communication regularly.