Twilio SendGrid Email API Reseñas y detalles del producto

Sendgrid does exactly what it is meant to do at a reasonable price.

I haven't been able to figure out sending attachments, through attachment links are pretty straightforward to do with a mail merge.

Was able to set up a single transactional email/template for all asset downloads. This is a huge time savings.

The ease of integration, thorough API documentation, very friendly and helpful support team.

Through our years of doing business with SendGrid, we have no complaints.

Our business has been using the SendGrid Email API in our CRM/E-Marketing products for 5+ years now. The reason we chose SendGrid was because of its scalability and ease of integration. Our clients love the deliverability of both their transactional and deployment emails (for which we use the handy substitution tags feature). We also find the detailed reports very useful (e.g., opens, link clicks, and for undelivered emails, we can see why they failed, are they hard vs. soft bounces, etc.).

I've been with Sendgrid for quite a few years. Always dependable and does everything I want.

For a small business like myself, using Sendgrid with a dedicated IP (to build a trustworthy delivery history) and more than 30 days the service is expensive given the volume of email I send. That said, it's important enough that I don't skimp and pay what I have to.

Dependable delivery of email via an API used in all my projects.

SendGrid does everything I want and more. And its API is very straightforward.

There isn't much to dislike. I can't think of anything right now.

We send all of our notifications via SendGrid emails. The transactional templating features are great!

It 'just works' and has transparent pricing that we can rely on. As a basic transactional email provider they are great but where sendgrid really shines is when you start using some of the more advanced features like email templates and marketing. We send 50k to 100k+ transactional emails each month with no issues at all.

Support responses are a bit 'canned' when there are platform issues and sometimes the transactional template index gets out of sync and can be difficult to deal with but this is rare and eventually, platform issues resolve. We are probably just catching the tail end of software updates when we see things like this.

We use the sendgrid email api for 3 purposes: 1) Transactional emails from all of our tools 2) Templates with dynamic variables. This allows all of our tools to share the same transactional library of emails. Makes maintenance and expansion super easy. 3) Localized emails: since you can have so many email templates we use this to send localized emails to our users. This has really increased click-through for us since much of our audience is global.

Developer-friendly. Free-tier - great for getting staging sites up. Integrates with all my production sites - wordpress sites via a third party SMTP plugin (post SMTP) and my web-apps on heroku.

Official SendGrid wordpress plugin did not meet my needs and has not been updated in over 9 months. Documentation on how to integrate with third-party plugins was lacking on SendGrid's site.

Improving tracking and deliverability of customer email notifications - reminders, order confirmations, newsletters, etc. Allows us to improve and track email delivery (99+%) and easily identify any bad email addresses.

Sendgrid does exactly what it says it will do. The user interface is user friendly and is accomodating even with a large number of features/services available.

Nothing. We are very happy with this service.

We went to sendgrid after having deliverability problems with our email. Along with providing a great service, the support materials are good and allowed us to do a lot of learning on our own. Those times we needed help we were able to get great support, both online and via phone. I also like the flexibility of the system and the features they provide. We also looked at Mailgun but the feature set for Sendgrid was better for us.

Integration with the SendGrid API is straight forward and just works, it is all great to have the smtp option for legacy apps

Additional smtp accounts uses up team member allocation, this should be separate

We send application transactions emails using the SendGrid API, which means we need a fast asynchronous and robust mechanism to send of emails, SendGrid does all these things

SendGrid has allowed us to easily create complex campaigns from within our system without worrying about actually sending the emails themselves, we simply pass them off to SendGrid and can rely on them getting delivered.

Nothing major. I would like simpler marketing tool pricing that would allow experimental campaigns to be run free for new users.

We're not an email focused company and used to have deliverability issues that we couldn't afford to put the resources towards addressing. SendGrid's easy to use tools helped us tackle these easily and effectively.

Our favorite feature is the ability to setup a new customer in a minimum period of time, knowing that we don't have to deal ourselves with deriverability, reputation management, etc. Also important is to track whether the email was successfully delivered, rejected, delayed, marked as spam, etc.

It used to be a problem the restriction to create new sub-users. We had several incidents where our customers were waiting to be able to use our program because we reached the amount of sub-users that Sendgrid will allow us to have. It would take from a couple of hours, up to an entire day for us to solve that problem. Our limit is set to a higher value now, so we haven't had that problem in a while.

We allow our customers to send email to their customers. We don't want that a rogue customer can affect the operation of other customers. We started with our own SMTP server, but having to maintain it was a resource drag that was not worth the money we could save by handling email ourselves.

I love the fact that i can track what clients have received my emails and which haven't great way to help clean out my database. i also like how i can attach this to my current database and everyone can benefit from the services provided by sendgrid without having to access my account.

to this point i would like to see a more user friendly way to make campaigns. i use mailchimp for my campaigns but i would love it if they could come out of sendgrid.

no one needs to log in to my sendgrid in order to be able to use it with the API we have applied to our database. a lot of the other problems is the time of delivery, compared to our old service provider, send grid has the fastest and more email to go out at once.

Easy tracking of success, quick feedback on activity, prevents most Spam alerts

Only see a few days of activity, would like to see more

reduces spam issues on delivery, tracking of clicks and such,

Their robust API has SDK's in every programming language I would need it for, and they have a fully responsive, well designed back-end that allows you easily manage all aspects of their service. The back-end user interface is a pleasure to work with, and i'm easily able to integrate their services into my code.

I have yet to find anything I dislike about the service, it's done nothing but solve problems for me.

When deploying websites on Google Cloud Compute Engine, you are not able to send mail through PHP. I solve this problem by using SendGrid to handle all e-mails going out. In fact, i'm able to easily track problems if e-mails don't get delivered. I can search by e-mail address and find out why an e-mail bounced.

The real-time component and simplicity of implementation of their API has done a ton for us. Also the ability to see the status of each email transaction has made it easier for us to QA issues

It doesn't happen a lot but sometimes a few emails here and there get put on a block list.

The API has done wonders for us. We use SendGrid's API for sending weekly reports and service recovery alerts whenever patients have poor experiences. The instantaneous and real-time capability has added a ton of value for our service

The transactional email API is the best feature in SendGrid. I can't imagine going back to the old way of crafting email templates in a system.

In a recent event, a spammer abused of an unprotected form and sent inconsistent emails unsuccessfully for some days. However, our credit was consumed. It would be great to have an early warning of these cases.

Communication emails with our clients and transactional emails. In our system, every email is composed with the transactional email API and sent by SendGrid. We also integrate and send emails with the SMTP API

I love it that one simply implements the api and it works flawless.

nothing to report, great product, 40 characters is too long

customer wanted a specific sent from address

Sendgrid has exceptional deliverability - around 99% in my experience. No other email provider even comes close.

Not a dislike so much as a "wishlist." I wish it were easier to use it as a full-on autoresponder, rather than having to also have a "front end" through my shopping cart or other more user friendly interface.

The biggest issue for me was that new customers weren't receiving their welcome email/login details. We had a ton of customer service issues because of it, but once we integrated Sendgrid with our cart, those issues have pretty much vanished. Now it's rare that we hear from a customer who didn't get their login credentials.

I primarily use the SendGrid API equipping websites with reliable email delivery. SendGrid's WordPress plugin takes minutes to set up and is completely reliable. The cativity activity installed by the plugin in the WordPress dashboard makes it easy to see that delivery is happening as expected. The plugin makes it easy to verify correct setup and see that my clients are, indeed, receiving a flow of email (even when I am not the recipient).

There's not much I don't like about SendGrid. If there were any room for improvement, it would be simplifying the user interface in the web dashboard. I do sometimes need to dig around to find things. One possible improvement might be to add a way to star or favorite frequently used sections. For instance, I'm typically interested in reviewing existing APIs or generating new ones. Being able to favorite these functions would be faster than digging through several levels of menus.

MOst people don't realize how poor mail delivery can be using the default services provided by website hosts. Most of my clients are online to generate leads, and there simply no room for a dropped transactional email or missing contact form enquiries. Using the SendGrid WordPress plugin and SendGrid API simply makes these problems go away. Since adopting the SendGrid mail API, I've had literally zero client complaints about lost transactional emails or undelivered contact form enquiries.

When Mandrill pulled their stunt, SendGrid stepped up to the plate and has been a fantastic partner for our clients!

I honestly don't have anything about SendGrid that I dislike.

We use SendGrid primarily as a way to send verified emails from WooCommerce for our clients.

The analytics are great and easy to read.

Sometimes hard to find where it shows what emails didn't go.

Sending emails automatically